Effective Date: 03-07-2025
Website: https://www.toppersmart.com
At Toppers Mart, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
1. Who We Are
We are Toppers Mart, an online grocery store connecting customers with a wide range of grocery and household products. Our website address is: https://toppersmart.com.
2. Information We Collect
We collect information you provide directly and information collected automatically when you use our site.
Information You Provide May Include:
- Full name, email address, phone number, shipping/billing address
- Account login credentials
- Payment details (processed securely through third-party gateways)
- Comments, reviews, or messages you leave on our site
- Uploaded images or media (e.g. for vendor stores)
Information Collected Automatically Includes:
- IP address, browser type, device information
- Usage data such as pages visited, links clicked, and cart activity
- Cookies and tracking technologies (see Section 5)
3. Comments
When visitors leave comments, we collect the data shown in the comments form along with the visitor’s IP address and browser user agent string for spam detection.
4. Media Uploads
If you upload images, avoid including embedded location data (EXIF GPS). Visitors may be able to extract location data from publicly available images.
5. Cookies & Tracking Technologies
We use cookies to enhance user experience and functionality.
- If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience.
- Login cookies and display preferences cookies are used to maintain session settings.
- We use temporary cookies to test browser compatibility.
- Additional cookies may be used for cart management, order processing, and analytics.
- Third-party cookies (e.g., Google Analytics, Meta Pixel) may track behavior for marketing and ad personalization.
You can manage cookie settings via your browser.
6. Orders and Payment
When you make a purchase, we collect information needed to fulfill your order, including:
- Contact and shipping details
- Order history
- Payment information (processed through secure payment providers; we do not store card details)
7. Marketing Communications
If you opt in, we may send promotional emails or SMS messages about offers, updates, or new products. You can unsubscribe anytime via the link in the email or by contacting us directly.
8. Embedded Content from Other Sites
Articles or pages may include embedded content (e.g. videos, images). Embedded content behaves just like visiting the source site and may collect data, use cookies, or track your interaction.
9. Who We Share Your Data With
We share data only as necessary with:
- Payment gateways (e.g., Razorpay, Stripe)
- Shipping partners and delivery services
- Marketing and analytics tools (e.g., Google Analytics, Meta)
- Internal teams for order fulfillment and support
- Third-party vendors only for essential business operations
We do not sell or rent your personal information to third parties.
10. Data Retention
- Comments and metadata are retained indefinitely.
- Registered users’ personal data is stored in their profile until the user requests deletion.
- Order and transaction records are retained for compliance and accounting purposes.
11. Your Rights
You have the right to:
- Access and request a copy of your personal data
- Correct inaccurate data
- Request deletion of your data (subject to legal limitations)
- Opt out of marketing communications
To exercise your rights, contact us at [Insert Email or Contact Form URL].
12. Mobile App Usage (If Applicable)
If you use our mobile app, we may collect additional data such as mobile device ID, push notification preferences, and location (only if permitted).
13. Data Security
We implement technical and organizational measures to protect your data, including:
- SSL encryption
- Secure data storage
- Limited access to sensitive data by authorized personnel only
However, no system is 100% secure. Use strong passwords and do not share your login credentials.
14. Where Your Data Is Sent
Comments may be checked by automated spam detection services. Order and usage data may be analyzed by third-party tools for business insights and customer service improvement.
15. Vendor Privacy Policy
Vendors on Toppers Mart may maintain their own Privacy Policies, which apply to their individual stores and customers. In case of overlap, the Vendor’s Policy supersedes this site-wide policy for their specific customer interactions.
16. Contact Us
For questions or privacy concerns, please contact us:
📧 Email: contact @ toppersmart.com
📞 Phone: 07062012965
📬 Contact Form: https://toppersmart.com/contact-us-2/